We are devoted to making your experience the best we can, and part of that is making sure all your questions get answered. If you do not see the answer you are looking for below, feel free to reach out.

Can you ship orders?

We are able to ship the skin care items (lip balm, lip scrub, lotion bars). Unfortunately, we are not allowed to ship orders under the Texas Cottage Food Law. Orders are only available for pickup or delivery.

Do you deliver to my area?

We are in Kyle, TX, and can deliver within a 25-mile radius (San Marcos, south Austin, central Austin, Manchaca). We do charge a flat delivery fee of $5.

Are your products gluten free?

They are not "Certified Gluten Free," however, we do not use ingredients that contain gluten (with the exception of Campfire Magic S'mores Bars). If you have an extreme gluten sensitivity and cannot consume products that may be processed in the same facility as wheat products, please add a note to your order requesting Gluten Free oats, and we will be happy to accommodate you!

What if I have an allergy to or just don't like one of the ingredients?

We are more than happy to adjust the recipes to make sure you enjoy your order. When requesting a substitution, please specify whether it is a preference or allergy. If it is an allergy, we will be extra careful to avoid cross-contamination with the allergen(s). 

With the nut butters, there is a chance of cross-contamination because the same equipment is used for all nut butters. So if you have a severe allergy to peanuts (or any other kind of nut), it is not recommended that you purchase any of the nut butters, just to stay on the safe side. 

Can you drop off my order if I am not there?

While we prefer to deliver face-to-face, we can drop off the order even if you are not home, provided the order is already paid for. 

Due to the Texas heat, we do not recommend having your order dropped off if you will not be able to get home to retrieve it for a while. The heat may melt some of the ingredients (chocolate chips, dried fruit) or may affect the shelf life of the products.

How can I pay for my order?

We accept PayPal, Venmo, or credit cards online. Cash is accepted for pickup orders only.

How do I store the nut butters? 

If left at room temperature, the nut butters will only last a few days as they have no preservatives added. It is recommended that they be kept in the refrigerator, and they can last up to a month. In order to soften the butter a bit before using, leave it out at room temperature for several minutes before attempting to spread it. 

©2018 by Charlotte’s Choice Granola. Proudly created with Wix.com